CSQuickship is a shipping aggregator service that helps small businesses and large-scale enterprises streamline their shipping processes by providing access to multiple courier partners and advanced logistics tools in one platform.

Shipping aggregators like CSQuickship consolidate various courier partners into a single platform, allowing businesses to compare rates, book shipments, track deliveries, and manage returns efficiently.

CSQuickship supports businesses in e-commerce, retail, manufacturing, healthcare, and more, offering customized solutions for diverse shipping needs.

No, CSQuickship is designed for businesses of all sizes, whether you ship one package a month or thousands daily.

Sign up on our website, complete your business profile, upload necessary documents, and start shipping seamlessly with our platform.

Log in to your CSQuickship account, navigate to the “Orders” section, and click on “Create Order” to fill in the shipment details and confirm your booking.

Yes, you can upload bulk orders using our template or integrate your e-commerce platform for seamless order imports.

Go to the “Track Orders” section in your dashboard to view real-time updates on all your shipments.

Yes, you can cancel an order before it is picked up by the courier partner. Visit the “Orders” section and select the cancel option for the respective order.

You can edit the details before the order is picked up. If the shipment has already been dispatched, additional charges may apply for corrections.

During order creation, select your preferred pickup time slot and provide the pickup address. The courier partner will collect the package as scheduled.

Yes, you can reschedule pickups by going to the “Pickups” section in your dashboard and selecting a new time slot.

Contact our support team or raise a ticket from your dashboard for assistance with missed pickups.

Pickup charges vary depending on the courier partner and your location. Some plans include free pickups.

Yes, you can manage multiple pickup addresses in your account settings and choose the desired location when placing an order.

RTO (Return to Origin) occurs when a shipment cannot be delivered to the customer and is returned to the sender.

RTO orders can be tracked in the “Orders” section under the “RTO” tab, where real-time updates are available.

Yes, RTO charges may apply depending on the courier partner’s policy.

Ensure accurate shipping addresses, verify customer availability, and communicate delivery timelines effectively to minimize RTO rates.

Yes, you can initiate a re-delivery request from the dashboard, provided the courier partner allows it.

Delivery disputes arise when shipments are delayed, delivered to the wrong address, or tampered with.

Go to the “Support” section, select “Raise a Ticket,” and provide details of the issue with the shipment.

Resolution timelines vary, but most disputes are resolved within 7-10 business days.

Compensation policies depend on the courier partner’s terms and conditions. Check your agreement for details.

You may need proof of shipment, delivery acknowledgment, and photos of the package for dispute resolution.

Returns are managed through our platform by selecting the “Initiate Return” option for respective orders.

Return shipment charges depend on the courier partner’s policies and your shipping plan.

Refunds are initiated once the returned package is verified by the sender. Refund timelines vary by payment method.

Yes, customers can track return shipments using the tracking number provided.

Accurate weight ensures correct billing and prevents discrepancies that may lead to additional charges.

Use a digital weighing scale to measure the package’s weight, including packaging materials.

The courier partner may charge additional fees for discrepancies between declared and actual weight.

Yes, you can raise a dispute by providing evidence such as photos of the package on a weighing scale.

Yes, our platform includes a volumetric weight calculator for accurate charge estimation.

We partner with leading courier services like Delhivery, India Post and many more.

Yes, you can choose your preferred courier partner based on cost, speed, or service reliability.

Couriers are assigned automatically or manually based on your preference and the shipment’s requirements.

Delivery times vary depending on the destination, courier partner, and shipping mode (standard or express).

Yes, you can integrate your existing courier accounts for a unified shipping experience.

Yes, customers can receive real-time updates via SMS, email, or WhatsApp notifications.

Provide customers with the tracking ID and direct them to our tracking portal for live updates.

Address changes depend on the courier partner’s policy and should be requested before the package is out for delivery.

Use our “Support” section to raise complaints and resolve issues efficiently.

Billing is based on shipment weight, distance, and courier partner’s rates. All charges are itemized in your invoice.

Invoices are generated weekly or monthly, depending on your chosen billing cycle.

Yes, billing reports are accessible from the “Billing” section in your dashboard.

We accept payments via credit/debit cards, bank transfers, UPI, and wallets.

Raise a ticket in the “Support” section, providing details of the disputed charges.

We support businesses in implementing their own return policies and provide tools for efficient management.

Return requests are logged in the dashboard and processed according to the business’s policy.

Yes, return labels can be generated from the dashboard.

Yes, businesses can enable a feature allowing customers to initiate returns through a portal.

Undeliverable returns are sent back to the sender or disposed of, depending on the sender’s preferences.

The rate calculator helps businesses estimate shipping costs based on weight, dimensions, and destination.

Enter shipment details like weight, dimensions, and destination to get an instant cost estimate.

The rate calculator provides estimates based on courier partner rates. Final charges may vary slightly.

Yes, it considers both actual and volumetric weight for accurate cost estimation.

Yes, the rate calculator displays rates from multiple partners to help you choose the best option.

We offer standard delivery options through our courier partners.

Yes, refer to our packaging guidelines in the “Knowledge Base” for secure and compliant packaging.

Yes, real-time tracking tools are available for all shipments through your dashboard.

A weight discrepancy occurs when the declared weight of a shipment differs from the actual weight measured by the courier partner.

Ensure accurate measurement of both actual and volumetric weight before booking a shipment.

Additional charges may apply for discrepancies, and shipments may be delayed.

Raise a dispute with evidence like photos of the package on a weighing scale.

Yes, our support team helps resolve weight-related disputes with courier partners.