Privacy Policy

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Information We Collect

We collect a range of information from you to provide, improve, and personalize our services. This includes both personal and business-related data, as well as technical details necessary for the proper functioning of our platform. Below are the categories of information we collect:

1.1 Personal Information

When you register for an account or use our services, we may collect the following personal details from you:

  • Full name of the primary contact person
  • Email address to communicate with you about account-related matters
  • Business name to associate your account with your organization
  • Business address for correspondence and shipping purposes
  • Phone number for customer support and transactional purposes
  • Payment details, such as billing address and credit card information, to facilitate transactions
  • Other details you provide voluntarily during account registration or profile updates

1.2 Business and Transaction Information

In addition to your personal details, we may also collect business-related information, which could include:

  • Company registration details for verification and compliance
  • Shipping and delivery information, necessary for order fulfillment
  • Order and transaction history to process returns, exchanges, and refunds
  • Marketplace account data, such as information from integrations with platforms like Amazon, and other third-party services you may use

1.3 Usage and Log Data

We automatically collect certain technical information as you interact with our platform to improve your user experience and to provide analytics. This includes:

  • Device information, such as the type of device, operating system, and browser you are using
  • Log data, including time stamps, accessed pages, actions performed on the site, and other interaction metrics
  • Cookies and similar tracking technologies to track user behavior and optimize our services

1.4 Payment Information

To process payments, we rely on third-party payment processors. While we collect certain details (such as your billing information), we do not store your complete payment data. All payment transactions are securely processed via these trusted third-party services.

How We Use Your Information

The information we collect is used for the following purposes:

  • Account Creation and Management: To set up and maintain your account, manage your user profile, offer customer support, and communicate regarding account-related matters.
  • Services Delivery: To process your orders, facilitate transactions, support integrations with third-party platforms like Amazon, and assist in the shipping and delivery of products.
  • Billing and Payments: To manage your billing details, process payments, and handle any related financial transactions.
  • Improvement of Services: To analyze user behavior and enhance the functionality, performance, and security of our platform.
  • Marketing and Communications: To send you promotional updates, new feature notifications, and other marketing materials. You can opt-out of marketing emails at any time by following the unsubscribe instructions or contacting us directly.
  • Legal and Regulatory Compliance: To comply with legal obligations and regulatory requirements, and to meet our contractual obligations.


How We Share Your Information

We may share your information under certain conditions, including:

3.1 Service Providers

We may share your data with third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, or analytics services. These providers are contractually obligated to secure and handle your data only for the intended purposes.

3.2 Marketplace Integrations

If you use our platform's integrations with external marketplaces like Amazon, eBay, or other similar platforms, we may share certain business information with those platforms. This may include order details, transaction history, shipping information, and business data in accordance with the privacy policies of those platforms.

3.3 Legal Compliance

We may disclose your information when required to comply with legal processes such as subpoenas, court orders, or government inquiries. Additionally, we may disclose your data to protect the rights, property, or safety of our company, our users, or the public.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of that transaction. In such cases, your data will remain subject to the terms of this Privacy Policy, and we will ensure that it continues to be protected under applicable privacy laws.



How We Protect Your Information

We take the security of your data very seriously. To ensure your information is protected, we use a combination of robust security measures including:

  • Encryption to secure data during transmission
  • Access controls to restrict unauthorized access
  • Secure servers to host and process your data safely

While we implement industry-standard security practices to safeguard your data, it is important to note that no system or transmission method can guarantee 100% security. Therefore, while we strive to protect your information, we cannot promise absolute security.



Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

  • 5.1 Access and Correction: You can request access to the personal data we hold about you, and you can request corrections or updates to any inaccurate or incomplete data.
  • 5.2 Deletion: You may request that we delete your personal information, subject to legal and contractual obligations that may require us to retain certain data.
  • 5.3 Opt-Out of Marketing Communications: You can opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
  • 5.4 Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, allowing you to transfer it to another service provider if desired.

To exercise any of these rights, please contact us at the email address provided in this policy.



Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Cookies are small files that are stored on your device and are used to improve functionality, store preferences, and track user behavior.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may limit your ability to use certain features or services on our platform. Additionally, third-party services such as Amazon may use cookies and other tracking technologies as part of their services.



Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After that, we will securely delete or anonymize your data, unless a longer retention period is required or permitted by law.